415 results for "How to check my history "

  • How to opt out of the promotion?

    If you wish to not participate in the Invite a Friend promotion, you can contact our customer care team and we’ll assist you further.

  • How do I submit a crypto-related complaint?

    Crypto-assets are high-risk and volatile. You could lose your invested capital, and they are not covered by protection schemes. Make sure you understand the risks before investing.We aim to put the customer at the heart of everything we do,

  • What happens if my stock gets delisted from the market?

    The instrument's trading will be suspended until the company or the respective stock exchange provides further information about the delisting. We will notify you as soon as there is an update on what will happen with a delisted stock you m

  • How can I change my email address?

    To update your email address, you will need to contact us.Before we can update it, we will require you to provide the following: A motion selfie within the Trading 212 app; A photo of the identity document within the Trading 212 app; In you

  • How can I change my PIN?

    To do so, follow the steps below  Go to your Card menu Select your Physical card, then Settings Choose Change PIN, set it and Confirm  

  • How do I deactivate my card?

    Select the card  Go to Settings  Scroll down and press Terminate card  

  • How to cancel a pending order?

    You can easily do so on both the web and mobile app by using the following steps: Tap on the Pie Chart icon found next to the Home button of the app; Tap on the desired instrument in the Investments tab; Scroll until you locate the Pending

  • Can I set my orders to expire?

    Yes. When setting a pending order (Stop, Limit or Stop-Limit) on the Invest or Stocks ISA, you have two options for setting an expiration: End of day: The order will automatically expire if not executed by midnight in the time zone of the

  • How can I activate and manage chart indicators?

    📱Mobile app: Open the chart of the desired instrument; Press Indicators above the chart;  Tap on the desired indicator, and it will be available on your chart.  If you wish to manage the already added indicators, you can:  Press on the in

  • Why am I unable to add a stock to my Pie?

    If you are creating or editing a Pie, you can only add stocks that are available as fractional shares. The instrument browser will automatically filter and display only those instruments that are compatible with pies, making it easier for y

  • How to cancel an Investing (Manual/AutoInvest), Selling, or Rebalancing order?

    If you have an existing Investing (Manual/AutoInvest), Selling, or Rebalancing order within one of your pies, you can cancel it easily at any time by following the steps below 👇 Locate the Pie under your “Investments” tab. 🏠 On the top of

  • What can I do if my physical card is stolen or lost?

    You can either freeze your card yourself by following the steps in the app, or you can contact us, and we will freeze it upon your request.

  • How do I get a document confirming my holdings?

    You can do so through the app, by simply following these steps 👇 Tap ☰. Select Documents. Select Confirmation of holdings. Choose a period and generate the document.   📄 Note You can generate a confirmation of holdings only retrospectivel

  • How to get an annual tax statement for the financial year?

    You can generate one from the app itself by following the steps below 👇 Tap ☰ Select Documents Select Account statements Select Annual statements Choose the statement you need and generate it      📄 Note A statement for the current tax

  • How does 212 Card cashback work?

    212 Cards are issued by Paynetics. Trading 212 provides you with the user interface and full customer support. Paynetics provides all card-related payment services.Activate “Invest cashback” and maintain at least one active eligible subscri

  • How does the EUR promotional interest rate for new Trading 212 EU GmbH clients work?

    If you're a new Trading 212 EU GmbH client, you may be eligible to earn a promotional interest rate (Promo Rate) on your uninvested EUR cash for the first months after activating your account. The Promo Rate is a variable rate linked to the

  • Reconfirming your Restricted Investor statement

    To continue to access eligible Crypto ETNs, you need a current Restricted Investor statement. It is valid for 12 months and takes only a few moments to reconfirm.If you have already completed the Crypto ETN approval process, you will not ne

  • How do merchant refunds work?

    Refunds are issued by the merchant, and how long they take depends on their own process. Here's what that means for you, and what to do while you wait. 📄 Note We can only credit a refund once the merchant has sent it to us. We can't create

  • What are the Crypto account views?

    Crypto-assets are high-risk and volatile. You could lose your invested capital, and they are not covered by protection schemes. Make sure you understand the risks before investing.Explore and manage your crypto investments in multiple ways

  • How am I taxed?

    We automatically handle your German capital gains taxes. We calculate what you owe, deduct it, and transfer it to the German tax authorities on your behalf. 📄 Note Automatic tax deduction applies only to German tax residents registered und