414 results for "OCO Order One Cancels the Other"

  • Why can't I create a new virtual card?

    Check if you have created too many cards. The limit is up to 6 cards created within 30 days. 

  • Can you sell my shares without my permission?

    No. We do not close positions or sell shares on your behalf unless an event forces us to do so e.g., a company has filed for bankruptcy or been delisted from its market.

  • Where can I find my account (reference) number?

    Here are the steps:  Tap ☰  Select My account   Open Account details Find your Account number in this section   

  • How to cancel my withdrawal request?

    You can cancel a withdrawal request that has not yet been processed by us by following these steps: Go to the ‘Manage Funds’ tab Select ‘Withdrawal Requests’ Select ‘Cancel’ Keep in mind that if a withdrawal request has been processed,

  • Can I freeze my card?

    Yes, here is how:  Pick a card  Go to the Card settings Press Freeze card 📄 Note Freezing or terminating a card will make it unavailable in Apple/Google Pay as well.

  • A company I invested in filed for bankruptcy. What happens next?

    You may be restricted from trading with the instrument in your Invest, ISA or CFD accounts if a company you have invested in files for bankruptcy. The process of bankruptcy restructuring can vary in duration and may take an indefinite amou

  • How do I create and customise a watchlist?

    Here is how to create a watchlist on the app so you can track the performance of your favourite instruments:  Scroll right at the end of the instrument lists Tap on the ➕ and choose the Watchlist Name Search for the desired instruments and

  • How do I add a Passcode Lock for extra security?

    ❗️ Important The passcode is not linked to a specific account, but is instead unique to a specific device. How can I add a passcode?   To do so, follow these steps 👇 Tap ☰. Select Privacy and security. Select Passcode. Enable Passcode

  • How do I submit a crypto-related complaint?

    Crypto-assets are high-risk and volatile. You could lose your invested capital, and they are not covered by protection schemes. Make sure you understand the risks before investing.We aim to put the customer at the heart of everything we do,

  • Can I check my balance at an ATM?

    Yes. However, there's a specific you should consider.  If you have multiple currencies in your Invest account, the ATM will show the largest currency wallet amount converted into your main currency.  💡Example You have 30 GBP (main currenc

  • Can I receive Warrants, CVRs and Corpacts?

    Yes, we distribute Warrants, Contingent Value Rights (CVRs) and Corpact Units (temporary lines of stock). These are usually received after a stock you own has a corporate action like a spin-off, merger, acquisition, or rights issue.  Eligib

  • How can I change my email address?

    To update your email address, you will need to contact us.Before we can update it, we will require you to provide the following: A motion selfie within the Trading 212 app; A photo of the identity document within the Trading 212 app; In you

  • Why was my card deposit declined?

    The most common reasons are: Insufficient Funds Incorrect details Invalid CVC code To find out the exact reason, you should contact your card issuer. Alternatively, you could try using a different payment method.

  • How can I change my PIN?

    To do so, follow the steps below  Go to your Card menu Select your Physical card, then Settings Choose Change PIN, set it and Confirm  

  • How do I unsubscribe from emails?

    By accessing the 'Notifications' tab in the Settings menu, you can easily configure your email preferences according to your needs. You can manage your email preferences in the app:1. Tap ☰.2. Select Settings.3. Select Notifications.4. Choo

  • Copying Pies

    To add the pie to your portfolio, just tap on the Copy Pie button📲You'll follow the same steps as when creating a pie, except that we'll prefill the slices for you. If you wish, you can add, remove, or adjust them to better fit your needs.

  • What if a withdrawal is sent to an inactive card?

    If you placed a withdrawal request towards an inactive card, you may still be able to cancel it. Check out how to do so 👉 here In case it has been executed from our end, your bank may either process the funds or return them back to us. If

  • How do I deactivate my card?

    Select the card  Go to Settings  Scroll down and press Terminate card  

  • Can I change my account's primary currency?

    No. Once you create an account, its base currency cannot be changed. Your portfolio, orders, results, and transactions are all displayed in your selected currency.  🤓 Tip  Make sure to explore our multi-currency feature if you want to tra

  • Why is my deposit still not reflected?

    Here is why that might have happened: The allocation timeframe has not passed Incorrect payment information You made a payment with an account that's not in your name 📄 Note If the deposit has not been reflected in your Trading 212 accou