414 results for "OCO Order One Cancels the Other"
How are my return and gain/loss calculated? (Invest/Stocks ISA)
When trading equities, the return of a position is calculated with the following formulas: Return = Current investment - Initial investment Return = (Current price - Average price) * Quantity When dealing with instruments that have a diff
How do I submit a complaint?
Our aim is to put the customer at the heart of everything we do, and as such, your feedback is invaluable to us. Despite our efforts, there may be occasions where your expectations aren't fully met. Please don't hesitate to reach out to our
Do I have to verify my identity every time I use a browser?
After you verify your identity using a browser for the first time, it becomes a trusted browser. This means that future logins from the same browser should be seamless without repeating the verification process. Why do I keep getting asked
How do I customise my notification settings?
Tap ☰. Select Settings. Select Notifications. Choose a notification category. Enable or disable platform, push and email notifications according to your preference. ❗️ Important You can't unsubscribe from all automatic emails we send. If
Why am I asked to take a motion selfie after logging in from a new device?
When you log in from a new or unrecognised device, you may be asked for a 2FA code or be required to complete a quick identity check, such as a motion selfie. This additional verification step helps to prevent unauthorised access to your ac
What is Last Trade Price (LTP)?
The last trade price, used synonymously with the market price, is the price of the most recent transaction for the product. What is the difference between last, sell and buy prices? Sell price - the highest price a buyer will pay to b
How can I change my residential address?
To request an update of your residential address, follow these steps 👇 Tap ☰. Select My account. Select Personal details. Select the pencil icon next to your residential address and make the required changes. We may need to request addit
What is a Rights Issue?
When a company intends to issue new shares of stock to the public, it may opt for a rights issue (or rights offering). This provides existing shareholders with the opportunity to purchase new shares at a discounted price before they become
What is leverage and how does it work?
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh
What do margin and reserved funds mean?
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh
Pie Library
The Pie Library is found in the Social tab. It shows you a list of the most popular shared Pies. You can browse through categories such as New, Top, and Saved, making it easy to explore new ideas without leaving the app. You also have the o
What does my account/margin status show?
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh
Pie History
Your Pie History lets you review all the activities related to your pie. From buying and selling investments to automatic deposits and cashback, you can easily track everything that’s happened in one place. How to view and track your Pie Hi
Why am I not able to withdraw from my account?
If you can withdraw less from what you have in the ‘Free funds’, then some of the funds are blocked for one of these reasons: You received free fractional shares The value of such shares can be used for investments instantly, however,
Can a CFD instrument be suspended for trading?
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh
How to receive dividends on CFD?
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh
Buying suspension on illiquid penny stocks
Microcap penny stocks are especially risky due to the lack of liquidity, public information, and extreme volatility. Many microcap companies are new and don’t have any proven track record.When there’s a sudden influx of orders for certain m
What are IPO & Direct Listing Trading?
Initial public offerings (IPOs) & Direct Listings (DLP) are a company's first sale of stock to the public. How does the IPO work? You can place pending orders once there's an estimated price, however, market orders will not be accepted
How can I deactivate my account?
We're sorry to see you go 😞Here's how you can deactivate your account: Tap ☰. Select My account. Open Account details. Select Close account. Confirm the account closure. 📄 Note If you have different account types (e.g. Invest, CFD, Stock
What is liquidity?
This is how fast you can buy or sell an asset without affecting its price. Assets have different degrees of liquidity: Cash The most liquid asset because you can immediately and easily transform it into other assets. Stocks (especially trad