368 results for "Types of orders"

  • How do I submit a chargeback?

    To do so, you should contact us, and we will raise a claim on your behalf. We will require the following information👇 Exact transaction and the disputed amount Category applicable to your case: Fraudulent/unauthorized transaction Duplic

  • Why is my card blocked?

    Some of the most common reasons:  You entered the CVV incorrectly 3 times.  You have entered the PIN incorrectly 3 times. You will need to wait 24 hours until you're able to make another payment with the card.  We detected suspicious or fr

  • Vulnerable clients - Help Page

    At Trading 212 we empower our customers to enhance their financial well-being. Our ultimate goal is to create a world where investing is accessible for everyone.As dedicated innovators, we constantly explore and develop cutting-edge featur

  • Where can I see which entity my account is registered under?

    Your account will be registered under one of four entities: Trading 212 UK Ltd., Trading 212 AU PTY, Trading 212 EU or Trading 212 Markets Ltd. To see which Trading 212 entity your account is registered under, Tap ☰ and scroll to the bottom

  • What should I do if my withdrawal is missing after 3 working days?

    If your withdrawal request was executed more than 3 working days ago and the funds have not yet appeared in your account, contact us. We will provide you with a proof of payment document, which your bank can use to locate the funds. My ban

  • What are the bank statement document requirements?

    In order for us to accept a bank statement, it should be: Issued within the last 6 months In a PDF format from your online banking or issued and stamped in a branch of the bank or delivered as a paper letter The following information shou

  • What is Two-Factor Authentication (2FA)?

    The Two-factor authentication is a mandatory extra layer of security in your Trading 212 account. You can set up a 2FA via two different methods. Trusted deviceA trusted device is one that you’ve personally recognised and approved via the a

  • Why didn't I get free fractional shares after inviting a friend?

    Check if your friend used your invitation link and what progress they have made in meeting the campaign's terms and conditions. Here's how we will guide you 👇 Once your friend uses the link, we will notify you   Go to your  Invite friend

  • How can I receive statements for a closed Trading 212 account?

    If your Trading 212 account has already been closed, you can still request statements for that account.  How long can I request statements after closing my Trading 212 account?   Depending on the entity under which you are registered, inve

  • Why am I seeing “Access Denied” Message?

    In some cases, you may be unable to access our website or log in to your account, even if you’re entering the correct details. This is usually due to a temporary restriction triggered by your network connection rather than an issue with you

  • Non-EUR Cash Interest Update for German Tax Resident – Effective 5 Jan 2026

    Since 5 January 2026, clients who reside in Germany and are onboarded to Trading 212 EU GmbH earn interest only on EUR cash balances. What is changing?   If Interest on uninvested cash is enabled: EUR balances will continue to receive dai

  • What is the SIPP Carry Forward rule?

    The carry forward rule allows you to pay more into your pension than the current year's annual allowance, by using any unused allowance from the three previous tax years. This can be particularly useful if you have varying income or want to

  • How can I apply for a CFD account?

    CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh

  • Model pies

    Ready-made model pies are pre-designed investment portfolios, created by professionals to align with specific risk tolerance levels and investment objectives. They consist of a diversified mix of asset classes like stocks, bonds, and commod

  • Trading Link library

    Find useful Trading 212 pages, learning resources, community channels and legal documents in one place. Learn & explore   All trading instruments & equities: Explore the markets and instruments available through Trading 212. Explore Invest

  • I was supposed to receive my free fractional share after signing up, but I haven't received it yet. Why?

    If you were invited to the platform using someone else's referral link, please ensure that you have fulfilled all the participation criteria: You have successfully verified your ID. You have deposited the Minimum Amount, or the amount speci

  • How can I update my account details?

    For most of your registered details, you can do it directly in the app. Here are the steps:  Tap ☰. Select My account. Swipe to the relevant section. Select the pencil icon and update the information. 📄 Note We might request additional do

  • Do you require more documents after my account is verified?

    Yes, this is a standard practice. All regulated brokers are required to follow specific KYC (Know Your Customer) guidelines. We may require an additional document (like a Proof of Address document) as part of our risk management procedures

  • Can I trade Crypto CFDs via Trading 212?

    CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh

  • What are the SIPP Transitional Tax Free Certificates?

    From 6 April 2024, the old Lifetime Allowance (LTA) was replaced by new allowances, including the Lump Sum Allowance (LSA). If you took pension benefits before this date, your remaining LSA is typically calculated using a standard default m