414 results for "OCO Order One Cancels the Other"

  • Trading 212 Markets Ltd. Crypto Account Protection

    Crypto-assets are high-risk and volatile. You could lose your invested capital, and they are not covered by protection schemes. Make sure you understand the risks before investing.Keeping your crypto-assets and cash protected through truste

  • Instant Bank Transfer (Open Banking Deposits)

    Instant Bank Transfers use Open Banking technology to allow you to deposit funds faster than a standard bank transfer. In most cases, deposits are credited within minutes, instead of the usual 1-2 business days. 📄 Note In rare cases, proce

  • Why was my CFD position closed?

    CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh

  • Do you charge any taxes on profits?

    We do not deduct any capital gains tax on profits. It is essential to understand the taxes that may apply to your trading activity. ❗️Important Consult with your local tax office to understand the specific tax regulations that apply to y

  • Why can I not withdraw at an ATM?

    If you are experiencing this, it might be due to one of the following reasons 👇 You are trying to withdraw funds by inserting the card in the ATM. The Trading 212 card can only be used with EMV-enabled ATMs. Your funds are held in pies or

  • How do I submit a chargeback?

    To do so, you should contact us, and we will raise a claim on your behalf. We will require the following information👇 Exact transaction and the disputed amount Category applicable to your case: Fraudulent/unauthorized transaction Duplic

  • Why is my card blocked?

    Some of the most common reasons:  You entered the CVV incorrectly 3 times.  You have entered the PIN incorrectly 3 times. You will need to wait 24 hours until you're able to make another payment with the card.  We detected suspicious or fr

  • Vulnerable clients - Help Page

    At Trading 212 we empower our customers to enhance their financial well-being. Our ultimate goal is to create a world where investing is accessible for everyone.As dedicated innovators, we constantly explore and develop cutting-edge featur

  • Where can I see which entity my account is registered under?

    Your account will be registered under one of four entities: Trading 212 UK Ltd., Trading 212 AU PTY, Trading 212 EU or Trading 212 Markets Ltd. To see which Trading 212 entity your account is registered under, Tap ☰ and scroll to the bottom

  • Will I get shares from mergers, spin-offs, acquisitions or stock dividends?

    Yes, if you're eligible, you will receive the shares you're entitled to. We will send you an in-app notification with all details.  📄 Notes Depending on the specific event, there may be instances where we distribute the cash equivalent o

  • Does my pie get deleted if it isn't used?

    Your Pie will be deleted from your Pie section if it remains inactive for more than 90 days, and we will notify you 10 days in advance. A Pie is considered inactive when: There are no recurring payments associated with the pie. There is no

  • Why am I unable to sell my share? (”To sell this equity, you need to buy it first”)

    When attempting to sell a share of a particular instrument, you may receive a message saying, ‘You have to buy this equity before you sell it’. This message can appear if you already have a pending sell or sell (market) order on the positio

  • Why didn't I get free fractional shares after inviting a friend?

    Check if your friend used your invitation link and what progress they have made in meeting the campaign's terms and conditions. Here's how we will guide you 👇 Once your friend uses the link, we will notify you   Go to your  Invite friend

  • Why am I seeing “Access Denied” Message?

    In some cases, you may be unable to access our website or log in to your account, even if you’re entering the correct details. This is usually due to a temporary restriction triggered by your network connection rather than an issue with you

  • How can I apply for a CFD account?

    CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh

  • I was supposed to receive my free fractional share after signing up, but I haven't received it yet. Why?

    If you were invited to the platform using someone else's referral link, please ensure that you have fulfilled all the participation criteria: You have successfully verified your ID. You have deposited the Minimum Amount, or the amount speci

  • How can I update my account details?

    For most of your registered details, you can do it directly in the app. Here are the steps:  Tap ☰. Select My account. Swipe to the relevant section. Select the pencil icon and update the information. 📄 Note We might request additional do

  • Do you require more documents after my account is verified?

    Yes, this is a standard practice. All regulated brokers are required to follow specific KYC (Know Your Customer) guidelines. We may require an additional document (like a Proof of Address document) as part of our risk management procedures

  • Can I trade Crypto CFDs via Trading 212?

    CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and wh

  • How do I invest with a model (ready-made) pie?

    Start investing automatically with ready-made pies. You can now choose from pies powered with ETFs from the world's largest asset managers to fit your investing strategies. Here's how 👇 Press the "+" to build a new pie and select Choose a