415 results for "How to check my history "

  • Limit vs. Stop orders

    Although Limit and Stop Orders may seem like similar order types, their purposes and uses differ.  We have compared the properties and applications of the two types of orders based on whether you're buying or selling 👇  Buy orders  

  • Why can't I see a referral link to invite people?

    It is possible that you do not see the referral link in your account because we distribute a limited number of referral links for each campaign, despite meeting all promotion requirements. No need to worry! Stick around as you may still rec

  • How do I submit a chargeback?

    To do so, you should contact us, and we will raise a claim on your behalf. We will require the following information👇 Exact transaction and the disputed amount Category applicable to your case: Fraudulent/unauthorized transaction Duplic

  • Why is my card blocked?

    Some of the most common reasons:  You entered the CVV incorrectly 3 times.  You have entered the PIN incorrectly 3 times. You will need to wait 24 hours until you're able to make another payment with the card.  We detected suspicious or fr

  • Where can I see which entity my account is registered under?

    Your account will be registered under one of four entities: Trading 212 UK Ltd., Trading 212 AU PTY, Trading 212 EU or Trading 212 Markets Ltd. To see which Trading 212 entity your account is registered under, Tap ☰ and scroll to the bottom

  • Where can I find my account (reference) number?

    Here are the steps:  Tap ☰  Select My account   Open Account details Find your Account number in this section   

  • Do you require more documents after my account is verified?

    Yes, this is a standard practice. All regulated brokers are required to follow specific KYC (Know Your Customer) guidelines. We may require an additional document (like a Proof of Address document) as part of our risk management procedures

  • How do I submit a complaint?

    Our aim is to put the customer at the heart of everything we do, and as such, your feedback is invaluable to us. Despite our efforts, there may be occasions where your expectations aren't fully met. Please don't hesitate to reach out to our

  • Why was my card deposit declined?

    The most common reasons are: Insufficient Funds Incorrect details Invalid CVC code To find out the exact reason, you should contact your card issuer. Alternatively, you could try using a different payment method.

  • How do I unsubscribe from emails?

    By accessing the 'Notifications' tab in the Settings menu, you can easily configure your email preferences according to your needs. You can manage your email preferences in the app:1. Tap ☰.2. Select Settings.3. Select Notifications.4. Choo

  • Can I change my account's primary currency?

    No. Once you create an account, its base currency cannot be changed. Your portfolio, orders, results, and transactions are all displayed in your selected currency.  🤓 Tip  Make sure to explore our multi-currency feature if you want to tra

  • Why is my deposit still not reflected?

    Here is why that might have happened: The allocation timeframe has not passed Incorrect payment information You made a payment with an account that's not in your name 📄 Note If the deposit has not been reflected in your Trading 212 accou

  • Why was a sell order placed on my behalf?

    The notification 'This order was placed to protect you from negative balance' means that due to extreme market movement, you were able to purchase shares worth more than the free funds you had available at the time. As a result, the system

  • What will happen with my account if I die?

    If you are the administrator or successor of a deceased client’s estate, please contacts us with a copy of the official death certificate. We are here to assist you through the process of settling and closing the account.Once we receive the

  • Can I use the pie feature without using AutoInvest?

    Yes, you can. Setting up Autoinvest is not mandatory - you can directly select Manual Investment and invest in a pie using the available funds in your account.You can easily enable or disable the AutoInvest feature according to your prefere

  • Does PDT(Pattern Day Trading) apply to Trading 212?

    No. It does not. What is PDT? It's a policy approved by FINRA (Financial Industry Regulatory Authority) in 2001 that aims to protect investors from substantial losses. The key requirement of the pattern day trading rule is that a trader mus

  • Is there an FX Conversion Fee for AutoInvest?

    Yes ✅. An FX conversion fee will be applied to all orders involving securities traded in currencies different from your account's main currency. This fee is applicable to orders placed within Pies as well.

  • Buying suspension on illiquid penny stocks

    Microcap penny stocks are especially risky due to the lack of liquidity, public information, and extreme volatility. Many microcap companies are new and don’t have any proven track record.When there’s a sudden influx of orders for certain m

  • What are the applicable stock exchange fees?

    LSE Stocks Stamp Duty Reserve Tax is charged at 0.5% on share purchases made for stocks listed on the London Stock Exchange. There is no Stamp Duty charge applied to gilts, bonds or ETFs. PTM LEVY is charged both on purchase and sale, an

  • What is an OTC-traded stock?

    OTC stocks, also known as over-the-counter stocks, are US instruments that are not listed on major US exchanges such as NASDAQ or the New York Stock Exchange. They are traded directly between two parties in a decentralised market. Typically